Upper Riccarton NZ PostKiwibank
Client Reviews on Upper Riccarton NZ PostKiwibank
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I was traumatized, stressed, given me anxiety to the highest level in this branch - what a horrible experience. Their attitude is disgusting, lazy, unhelpful, rude in dealing customer, impolite and unprofessional especially that OLD LADY!
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I often visit this shop as close to me. The staff are lovely:) can be busy at certain times of the year and they always try their best to serve promptly and with a smile😁
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Older Lady was extremely rude (more than one occasion). I now go out of my way to use a different post shop.
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Great service
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Helpful staffs. Never have a problem going there
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My review is of the Kiwibank part of the shop. I was served by an older woman who appeared to not know what she was doing or the banks usual processes. She consulted a younger staff member with dark hair, who appeared to be extremely angry judging by her facial expression. She honestly, did not stop frowning and glared at me when questioning the banking I was attempting to get done. Kiwibank, you really need to work on recruiting COMPETENT, HAPPY, HELPFUL staff. I have never walked out of a bank feeling so badly about my experience. A smile and friendly manner should be a MUST from all your staff.
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Absolutely shocked, had a question about my car registration as I am new to doing it all myself. The lady in the post office who served me had a face like a slapped a**, she had blonde / grey hair in a ponytail, older, and had a husky voice and couldn’t even pretend to be kind. When answering my question she spoke down to me, in a tone of disgust as if I was supposed to know the answer to my own question. Completely unkind, unprofessional service. I’d hope employees here have a catch up on their attitudes. Shameful for a grown woman to be so awful to a young adult who is looking for information.
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Worst experience ever. Post is lost for 18days. No respond so far. Waiting the problem to be resolved forever. Nobody answer phone for customer service.
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great service and helpful friendly staff
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Very disappointed with an older woman.She changed the owner ship of car with wrong registration number when I sold my car but she's never fixed. So I went to AA centre to fix it myself.Other day, she did never try to look for my parcel that would be collected at here, and told me to go somewhere else, so I run around several postshop in CHCH, finally I found it at here even front of her. But she just glared at me even i was not at all wrong. Terrible person
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