Client Review on University Federal Credit Union - 5th5th

Feedback:

First of all, what kind of Bank won't change an excited toddlers change into bills? I guess I could've lied and said it was mine. Then you surely would've deposited it... I don't believe you when you say you can't count the change. What kind of Bank doesn't have a change counter?! Do no businesses use your services?! But maybe I do believe you don't have the capacity to help a little guy given the obvious incompetence of the teller I was working with. The card I got never worked in the first place. Only the chip so I found myself charging my credit card constantly at places that didn't have a chip reader. When I went to fix the problem, it took a solid 30 minutes because the teller didn't know what he was doing and was too shy to ask for help. Any other bank, I can go in and have my card replaced in less than 5 minutes. So, not only was I dealing with a bored, disappointed toddler but your incompetence as well. After leaving with my new "fixed" card, that I now have found ALSO doesn't work!!! I'm furious! Then to top it all off, we get 6 more cards in the mail? What in the actual... You know. Okay, rant over. I'll take my money and go to a credit Union that knows the they're doing.