Universal Financial Company
Client Reviews on Universal Financial Company
Feedback:
Ive called a few about 5 timez trough out the day for the last two weeks and no kne ha sx picked up horrible. I dont want a late payment for a check i sent out a month ago
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I'm very thankful I got a second chance with my credit and also a Finance Company who would Finance me. Almost done paying off my truck and I'm very happy!
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Despite negative reviews, they are a decent choice if there is nowhere else that will approve you. Keep in mind this is finance company, not a bank. They don’t care about how late you’ll be or why your payment is late. It is your job as a customer, to budget in your payments, not their job. If you have a very late payment, expect there to be consequences, it’s obvious and flat out common sense. While the girls that are picking up the phones, really suck at talking to customers sometimes, Rigo is probably the nicest man I’ve ever talked to. I’ve made my mistakes and tested their patience, and he’s still been helpful. Thanks UFC
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Una basura de personas y servicio al cliente. Debería alguien demandarlos. Pagué mi carro y los idiotas no quieren darme la muestra de mi pago final.
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Muy mal servicio nunca en la vida la recomiendo ... actuan muy dramaticos y ademas ya ni ford ni otras financieras actuan asi son exagerados ya ni que fueran carros del año 😤😡😡😡😡 que se vayan a la ch#*$&=;#&$*
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I agree they are rude and treat us paying customers like criminals but there the criminals. Come to find out that they changed my income to a higher amount and created a pay stub that reflected more just to get me the loan. At least I got the car but should I report that to the bbu. Not sure what to do.
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I wish I didn’t have to give them any stars they don’t care if you get paid every two weeks or two days after your payments due or if you can only pay $300 now and owe $46 your next check they should aleast try and help people out as long as they try and pay what they can at least we tried and pay what we can! I can’t wait to pay off my car so I won’t have to deal with them! There are a lot of people who would help and these people are just hungry for there money! I’m glad we are almost done paying them off! I would not recommend anyone financing a car with them ever! Plus THEY ARE RUDE AS F*** They need to be more professional!
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Customer service is horrible. They are vey rude and they are never available. Avoid at all costs!
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Office completely unprofessional
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if it's possible to give no stars, i would. this company just bullies you. if you're late just one day, there they go harassing you in any means of contacting you. The email start and the calls start.. They've gone as fare as calling my job and basically risking it. Around the holidays last year i was late on a payment and it was because it was around the Christmas, They started calling threatening to repo my car and also called with a bunch of questions if regards to it being late and when i said it was because of the holiday, They had the nerve to answer with "so you've been buying gifts instead" make it seem like I shouldn't be buying my kids gifts and it was wrong to do so. I stayed with them for a year before finally refinancing and i HIGHLY recommend anyone to do it if they can. Universal is horrible. If i ever have to finance with them again, i'll turn down the vehicle and just take the city bus.
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