Client Reviews on UnitedOne Credit Union

    • 3.9
  • 11 Reviews

Most helpful positive review

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By April Eisenschink Oct 02, 2019

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Most helpful critical review

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By Wendell Elvonski Mar 16, 2019

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Overall completely satisfied with this credit union. Rob was very helpful with getting me into my first home. Thanks Rob!

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Good service and people here.

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Had the best mortgage experience with Julie. She was prompt and answered all of the questions I had. I would recommend Julie to anyone. UnitedOne should be very proud to have her on their team!

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Donna V did an amazing job helping my family with loans. She had money wired out of town to my son who lives in Madison to purchase a car the same day! Always a prompt response!!

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Extremely happy with my two visits so far. First one was to set up my account, Josh Qualman got me set up with exactly what I wanted, and then with an awesome upsell got me an great deal on bringing over my auto loan. Got my rate in almost half, got me some great benefits with it, and on my second visit had it all set up ready to go when I got there. I've worked in customer service for years before I started my current career, I can tell a good customer service rep when I see one, and UnitedOne definitely needs to know that Josh is one of the good ones. I'm so happy to be a member at a credit union that from the start wants to help me achieve my best, unlike that CFCU place that seems a bit big for its britches. I'm so glad my friend told me to go to UnitedOne and I really wish there was some sort of referral program so my friend could get a thanks for bringing me to this great place. Until then thou I think I will have to by him a nice meal, and tell all of my friends and family that UnitedOne is the best credit union around.

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Monica Bohm at the Manitowoc location. Is hands down the prime example of what a great customer service representative looks like. She went above and beyond her everyday impeccable work. To assure my family and I received the results we wanted. Monica thank you so much. I can't express how much your hard work and dedication means to my family and I. I'm sure other customers of UnitedOne Credit Union can relate thanks again

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Not sure why the bank tellers act like the money they give out is coming from their own pockets. It's my money and insured, we're not scamming you just because we come to your bank and aren't members. You just happened to be the closest bank at that very moment.If you hate your job that much, do something else instead of being a child and throwing shade at customers.

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Very disrespectful and rude I called to inquire about my auto loan and the receptionist raised her voice and lectured me I told her she was being very disrespectful and she continued to argue with me. She wouldnt even transfer me over. Not the first time this has happened also the one inside of walmart is the same we tried to go there 5 minutes before they closed they were already counting up I asked if I could make a withdraw he said no even if I wanted to he couldnt no apologies or sincerity at all

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I love the place they keep my 💰 safe for me

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I love coming to the credit union. Nick is by far the best person to talk to here. He cares not just about what you are doing there but about you as well. I dont care about small fees. The service here is great and very friendly

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