Client Review on United Car Title Loans

Feedback:

This is my second loan with a different company. If I could give this a 0 star rating, I would. Mark, is rude and condescending. There was a lady named Victoria, whom they should have kept running their business. During the initial few months of having had my loan, the service was outstanding. However, when she was let go, the company it seems to have went down with her. They do NOT return calls. They do NOT have answers when a person is asking a question. They're customer service is horrendous. I paid off my loan within approximately 9 months of having it, to this very day, I'M STILL FOR MY DMV INFO. They will not return your original paperwork. They do NOT report this to the ANY of the credit agencies, however they DO have the capability of doing so, they just refuse to do it for some odd reason. Also, they put a GPS tracking device on your car. When mine was installed, the installer didn't do it right, triggering a sensor in my car and I had to PAY $160 just for the part with no help from them when I reported it. Their installers change monthly and again, to this very day, I STILL HAVE THE TRACKING DEVICR ON MY CAR after having paid this loan off over a month ago. They make YOU do their work. I will be contacting the BBB in the morning to file a formal complaint. In closing, if you have the opportunity to go elsewhere for a loan, do it. This place isn't worth it.