Uniquepos, LLC
Client Reviews on Uniquepos, LLC
Feedback:
Uniquepos is one of our suppliers and they have really good pricing on Pos products.Mark is always helpful. We reach out to him before placing an order to get the stock status. He provides us the ETA which is great. They also do manufacturer drop shipments if they don't have an item in stock.
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UPDATE - I received a return response and a tracking number so it appears as though our order will be fulfilled as ordered - just late. I knee jerked in my panic since I had promised delivery to my client today. (ORIGINAL) In the process of trying to contact the company due to failure to deliver the entire # of items ordered to my company after paying for expedited shipping. Ordered 6, received 1 from another entity. No communication received about the other 5 identical items. Called and left messages on both sales and customer service after 10 AM when store opens but no one is available. Not happy at the moment due to no response from email yesterday or calls today.
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Not a good experience at all!
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Not a real store, relists ebay listings to amazon. AVOID at all costs.
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I have ordered AWID stickers repeatedly over the past year using Uniquepos. Prices have been great and while customer service has not always been the most responsive, the have solved my issues and even followed up with my order when I forgot to include some information.
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Not a good experience. Ordered some alarm contacts, and then called and emailed to try and cancel order just a few minutes later. Then I sent multiple emails asking to get RMA for item after it was delivered anyways. After no responses to that, called and finally talked to someone who was not very pleasant saying I could not cancel an order via email and that he would email me the RMA information. Avoid this vendor.
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Sent me damaged items. Having to work with Newegg to get these guys to refund me for the garbage they shipped. Avoid at all costs!! BTW, Baris that gave the 5 star review is the same guy providing the crap service working at Unique POS. Any good review you see on here is from one of their employees.
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I can't even begin to explain how good of an experience I had with Uniquepos. People have a tendency to write only when things go wrong and don't take the time to praise where it is deserved. I was as skeptical as one could be, but this has turned into a very reliable go to for steady good attainment. Stocking levels are as on par as one could expect. We live in a day of "add to cart" and thinking everything is instantaneous, but from coming in a background in this industry - I am impressed with the level of commitment, performance and overall efficiency. Hats off to the team over here.
Feedback:
It would be helpful if they contacted you with status changes. I ordered this December 9th and it stated there was a 5-7 day shipping time and the item was available. Found out item was on backorder after calling the second time. Each time I called they stated the item was shipping in a couple days. It finally shipped on the 22nd for arrival on the 28th. And after calling to get tracking at least 4 times they finally were able to provide it. I really needed this part and had I known it had a three week lead time I might of tried elsewhere.
Feedback:
Worst on-line retail experience ever. I purchased a bar code scanner three weeks ago and have yet to receive shipping confirmation or delivery of my purchase. They were quick to charge my credit card but after that they are nowhere to be found. I emailed customer service and got no response. I called during normal business hours and got dumped into voice mail. AVOID THIS RETAILER
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