Client Review on Union Savings and Loan Association

Feedback:

I've always had issues with this bank since day one. I finally went to close my account and go with a more universal bank, so I got up early one Saturday to do it and drove an hour to close my account, just for them to casually tell me I couldn't because of pending charges. One of the managers got snippy with me, which was not uncommon. To make a long story short, it took me over a week to close my account and get my money, and I had to get the main branch in Connersville and the branch manager in Greenfield involved. If I could give them a zero rating, I would. Absolutely terrible customer service skills by all but one of the women who work there, completely clueless and non-informative. They never gave me alternative solutions/options to any issues I have had throughout the years. And I'm not the only one who's had issues with them; other family members have had serious issues with them, as well. Basically, do yourself a favor and go to another county to bank, if you have to!