UnBank Check CashingLoans- Open 24 Hours
Client Reviews on UnBank Check CashingLoans- Open 24 Hours
Feedback:
There was a line but the staff was friendly enough and I was able to handle my business quickly.
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First off, I'd like to say thank you Kayla for you being both patient and graceful during my transaction with you, I appreciate it. However, the customer service overall needs to be addressed and fixed at this location. I waited in line for over a half an hour as two employees allowed another to serve customers with the line going back to the door with no help. All one lady could say was that she wasn't on the clock til 10:30 but stood by as the line was back to the door. The atmosphere is extremely hot with no AC for the customers while the staff are able to conduct their business in comfort in a controlled environment. To add insult to injury, the customer service is usually lackluster and whenever one's ethics are questioned it is usually met with attitude. Service the community, but care about those who you are supposed to be servicing.
Feedback:
Kathy is amazing...she’s probably one of the most diligent, professional people I’ve encountered in any financial institution. The poise she exhibits, she has confidence in her job, she is detailed and organized, and her level headed demeanor is comforting especially because she’s handling my money!!!! If Kathy worked at a traditional bank I’d trust my accounts with her, personal and business! Fantastic customer service thank you Kathy!
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They have a frickin huge mouse/rat trap right in the lobby. How nasty! The service was fast and accurate so I do give the stars for that.
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Don’t go here EVER
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Horrible service, dirty
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Called to see if the un bank was open, it being presidents day my "real bank" is closed. With no ring a sleepy whisper voice answers and this is the conversation.Voice: un-bankMe: hi I was wondering you guys were open today?Voice: aight.......Me: hello?....They hang out. Not Great customer service, no questions answered, not even a conversation. I will not be going there. 0 stars
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It’s an establishment that makes personal decisions, depending on what mood their in for the day!
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Was asked to pay 129 dollars to cash a check when ever other cashing place charges 8 dollars
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