UK Trade Vehicles Ltd
Client Review on UK Trade Vehicles Ltd
Feedback:
I purchased a 2004 Mercedes from these guys a couple of weeks ago. The service was great, there was none of that typical car sales rubbish. They were honest and upfront about everything with no pressure at all. Great - job done. Or so i Thought.On the drive home (about an hour and a half) I noticed that the car was low on power and no matter how hard I pushed it the engine would not rev and there was no grunt at all, then the engine warning light came on. The next day all seemed well, but then it happened again. Everyday for a week after driving for 20 minutes or so the car went into limp home mode. So I emailed the garage to explain, they called me back, arranged to come and collect the car to see what was what.It turns out that the EGR valve was badly blocked, most likely due to the previous owner using a diesel for short journeys. They arranged to have the valve replaced and as a precautionary measure check and clean the DP filter as well. and when the work was done and the car was tested to ensure that nothing else was wrong and the fix had worked, they drove it all the way to my place of work so that I was not further inconvenienced by having to drive to collect it; all for free.Bob and his team are a good group of chaps just doing the best they can for their customers, and it shines through. In a couple of years when I will be looking for a newer vehicle I will no problem at all in paying them another visit.Great serviceGreat choice of carsGreat value for money5 stars.......
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
