Client Reviews on TwinStar Credit Union Yelm

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    • 3.4
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By Ethan Harlan Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Felicia Nicole Oct 17, 2019

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Feedback:

Absolutely rude teller. I grew up in a bank and I've never seen anyone that horrible

Feedback:

Most of the staff are extremely friendly and helpful. They provide free notarization service to members, which is a big perk for me, and if you are a steady customer, they will likely remember you by name. I always prefer to go to this main Yelm branch instead of the satellite branch at Safeway because it is a lot less busy and the staff are more calm.

Feedback:

We went into TwinStarCU to get an auto loan. It was a very easy process with the professional and very knowledgeable staff. We ended up refinancing our other car, moving all of our banking, and consolidated all of our debt with them. They have great rates and made our experience very personable and gave us all the information we could ask for and gave us more options then we thought were possible. We were taken care of in an extremely timely fashion and had no issues with communication. We worked with Beth Basch and will recommend her to anyone we know with any kind of banking and financial needs.

Feedback:

Omg. I can't even discribe how incompetent manager Christi is.

Feedback:

Very nice, easy to work with. Auto loan was super easy and hassle free.

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