Client Reviews on TwinStar Credit Union Lacey Crossroads

    • 4.3
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By TIm Weiss Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Don ECKROTH Oct 16, 2019

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Feedback:

Extremely pleasant place with exactly the type of accounts I wanted. The staff is quick and extremely pleasant. There is seldom very much of a wait. This is the best banking experience I have had from any place I have been. I am extremely happy I switched to them.

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I have been with TwinStar for over 6 years on and off and currently I have had 15 bounced checks from my company that I use and they have been working with me on not closing my account and helping me with the checks that I've gotten back from the other bank and the dates to cash them I just want to say thank you TwinStar for everything you have done I don't know what I would have done without you while I was in brain surgery again I don't know what I would have done while in brain surgery if the crossroads Branch didn't help me out again thank you everybody

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Won’t do shares branching. Empty parking lot with 3-4 tellers standing around.

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I was treated rudely by a clerk. Will not be returning to this location.

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This location is amazing. Best customer service I have had with a bank. Greeted by name, and always greeted even if busy.

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I have been treated in a most stellar manner by the employees of TwinStar Credit Union Crossroads location. They've been more than helpful, and are always incredibly cheerful. It's easy to trust them with all my financial needs.

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I've always been happy with Twinstar, but this particular branch is amazing! Everyone is so friendly and happy to help it really makes my banking experience much more pleasant. We are new to the area and so happy to find great service close to home. Thank you!

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I'm not very good at banking and Twinstar makes it easy to understand.

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The people are nice and it's handy to have a TwinStar location in this part of Lacey.

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Sean made our banking experience amazing. That guy rocks! Twinstar is the best bank I ever had

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