Client Reviews on TwinStar Credit Union Adminstration Building

Feedback:

Honestly, the service is excellent. Everyone wants to help and are super friendly. Their online banking system works well and I really haven't had any problems depositing or receiving my money. That said, there is a reason that I use credit unions and most importantly is that they work really well with other credit unions. TwinStar Credit union is only a credit union by name. They were the first to get rid of branch sharing in Grays Harbor which basically caused everyone else to follow suit. Furthermore, I recently was charged $2.50 to use their ATM with a card from a different credit union. Free atms at any credit union is a cornerstone of credit union banking. The whole point behind credit unions is to have a banking system that works no matter where you go and where else you have an account. I am officially closing my business account there as of this month, not because of any problems with staff or bad experiences, rather I prefer to do business with actual credit unions. If all you want is good customer service, 5 starts.