TSYS Merchant Solutions
Client Reviews on TSYS Merchant Solutions
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Most expensive company ever and the worst in service. They are rip offs
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TSYS doesn't deserve even one star. Have been unhappy with this TSYS company for Years! I regret staying with them for so long. I have been raked over the coals with fraudulent surprise charges and outright criminal-like treatment. Was overcharged too many times to count and customer service means waiting on hold for up to an hour. So glad I made decision to start processing credit cards using Square and cannot believe how much easier things are. Trust me, STAY AWAY small businesses !!!
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I wish I didn't have to give one star. I'd like to give them nothing. TSYS is the absolute worst business I have ever encountered. They have taken money directly out of my account for mysterious fees that were never authorized or even discussed. To describe it better...they steal from their customers. $260.00 a month for random fees that no one can explain!! I would not recommend this company to my worst enemy! And to top it off, their customer service department is awful. I have been transferred to a million different department each time I call with a question, spend countless hours on hold and still no answers!!!. I have reported fraud to my bank and closed my account. I hope this company gets shut down. My next step is the BBB.
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Hey everyone let's start a class action lawsuit! Countless customers taken advantage of These people are some of the worst in the industry... its a phantom fee extravaganza.
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Watch accounting/ bookkeeping carefully. They will continue to bill you even when you don't use their services.
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Run! They basically rob you! I cancelled my account after finding out they took money they shouldn't have out of it. Nobody said anything about a cancelation fee. Now after reading the rest of the reviews I'll be keeping a closer eye on my account! 0/10 do NOT recommend
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Great Processor.
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This company has the worst customer service !!! I was sent the wrong card reader then had to wait for the right one to be sent to me! I was getting this service for an event my corporation was having and wasn't able to use the service as I didn't have the right reader. Then once I got he right reader the company couldn't get the reader to activate. Because they didn't tell me to capitalize the TA in the TA number. I was promised that the reader would be free then was charged $45 for shipping and handling !! I am beyond upset with the lack of customer service and disregard. I will not be doing services with them again !!!
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Not even worth one star. Was lied to about no contract when I signed up and now they are saying 500 to cancel avoid them like the plague
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I can't believe the Lauritzens were made to sell the First National Bank of Omahas Merchant Services division to TSYS in 2009 in the midst of the ridiculous Bank Reform Act. This went, overnight, from being the Best to being the worst option for a merchant. I only hope, they start an in house solution again soon!!!
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