Client Reviews on TruMark Financial Credit Union - Trooper

    • 3.9
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Denise Zambrano Jun 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Laura Kemp Oct 17, 2019

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Feedback:

They have a “cute” new campaign, where an animated zombie scrolls across the website when you login to online banking. Thanks for sucking up 20 minutes of my day sitting on hold to find out if the website had been hacked or was safe to use. Not appropriate for a financial institution.

Feedback:

Was helped by a lovely woman named Liza, she was friendly, helpful, and speedy- a wonderful representation of quality customer service!

Feedback:

Great bank!

Feedback:

Been customers since they opened here. We moved all our accounts here from TD, Wells Fargo, and PNC.

Feedback:

Member since 1998!

Feedback:

Went in to open an account and the woman sitting behind her desk let me sit there for 10 mins before greeting me. Then she just was unplesant to talk to. Seemed she wasn't interested in helping me. Will go to another credit union.

Feedback:

Mary is a great girl!

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