Client Review on Truliant Federal Credit Union

Feedback:

My interaction has been not good. Went to open up a business account and the representative look at my account and offer to refinance my car at a better rate. I said ok all that was good until I saw a delay in the refinancing so I called I was told oh yeah I need this so i sent it then call a week later to check status oh yeah we still need this not one phone call to tell me what they needed until I call. Finally the payout was sent and she sent the wrong payout so now I'm responsible to pay my old finance company and truliant. All I ever hear I'm sorry, sorry doesn't mean anything to me unless you stop making mistakes.