Client Review on Tropical Financial Credit Union

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WHEN AN OWNER OF A CD WISHES TO CHANGE HER POWER OF ATTORNEY, THAT IS THEIR DECISION. TO FREEZE THE ACCOUNT DUE TO HER DECISION AND WITHOUT CONSULTING WITH HER AND LEARNING HER REASONS "WHY"? IS WRONG! YOU SHALL SOON CONSULT WITH HER LAWYER AND BE HELD RESPONSIBLE FOR THE INCONVENIENCE YOU HAVE CAUSED HER IN THIS MATTER.AFTER SPEAKING WITH BRIAN BURRESS, HE BASICALLY MADE MY CONCERN AS WELL AS MY MOTHERS , A LAUGHING MATTER. IN ADDITION, HE PROCEEDED TO ELABORATE ON HIS PERSONAL LIFE AS A SINGLE CHILD. MY CONCERN WAS NOT ABOUT YOU MR. BURRESS. YOU STATED YOU HAD NO CLUE WHO THE FUNDS BELONGED TOO, YET NEVER ASKED FOR PROOF, WHICH MY MOTHER HAS HER SALE OF HER HOME DOCUMENTS AS WELL. BOTTOM LINE, ALL REPRESENTATIVES GAVE DIFFERENT INFORMATION AS TO WHAT DOCUMENTS NEED TO BE PRESENTED. I FIND THIS ALL UNPROFESSIONAL.YOUR BANK NEEDS TO HOLD A MEETING AND GET ON THE SAME PAGE....