Tri-cities Credit Union
Client Reviews on Tri-cities Credit Union
Feedback:
I am new to the area and wanted a credit union that would make me feel like a person rather than a number. The first time I walked in everyone was smiling and very friendly. I have been a member for about a month and the tellers already remember my name. I even got approved and closed on my car loan in a day! Cassie was so informative and walked me through everything. I would tell a friend to check it out. The rates and fees are low and the people are great!
Feedback:
Such good service! Their car loan rates are super low. I love when I call it goes straight to a person and not a machine, doesn’t take my whole day away. Definitely recommend.
Feedback:
Been a member for 3 years now and it’s the best place I’ve ever banked at. Friendly staff and low car rates. What more could you ask for!
Feedback:
I love Tri-Cities! You can't find lower car rates anywhere else in West Michigan! Quick and easy process, called about a loan and had a check in my hand that same day!
Feedback:
I always have good experiences with the credit union. Everyone is friendly and willing to help. I also like that I can call and an actual person answers, I’m not sent through an automated system!
Feedback:
I go here every Saturday morning just because all the Ladies there are so great and most know me by name before I send stuff in...The greatest group of people...Thank you !
Feedback:
I have been a member with TCCU for almost fifteen years. Friendly service, the best rates in town, and all the same services as any large bank or credit union. I like that small town, personable feel. I have always taken my loans out from TCCU and will continue to do so in the future!
Feedback:
Been a member there for a lot of years. I've gotten 3 car loans over the past 12-15 years and paid them all off early. When I walked in there not one person smiled and made me feel welcomed. They all looked at me like I was an interruption to their day. With an almost 800 credit score and a less than 30% debt to income ratio I felt I would give them a chance to earn my business again. Filled out the loan application and sent them everything they requested. After a day and a half they called me and said they don't like to do RV loans anymore. Why didn't they tell me that before I jumped through hoops to get them all the information! Why do they have it on their website? Sorry, I'm not going to refinance my car to pay for a trailer. I worked hard to pay my cars off early and take pride in doing so. Just left me with a bad feeling that they weren't up front with me.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
