Client Reviews on TransformPOS
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Quick service, excellent products and a pure joy to work with. We (The Old Fashioned) have 13 terminals and get very, very prompt attention. Highly recommend.
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HORRIBLE CUSTOMER SERVICE!! Ticket “#10448 rude” STAY AWAY FROM THIS COMPANY NOTHING HAS WORKED RIGHT SINCE TRAINING OR LACK THERE OF/AND INSTALL!
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Poor customer service and a very poor company to work with. They never do what they tell you they are going to do. Lies and lies. They sell you new equipment and you get used.
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Terrible customer service can not get any help from the 24/7 support system they take days to respond back and nothing works and all they do is lie!
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Horrible service. A rip off! Nothing works and it's like pulling teeth to get help. This company is a lie!
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We purchased an upgrade to our system at the beginning of 2017. We have had nothing but problems.We have spoke to Bret the owner and Mark the lead Tech, but neither seem very concerned about our business or the problems we have experienced. They are happy to blame the problems on a former employee suggesting the upgrade. We have asked to go back to the previous version of software, but they cannot do that either. Included in the purchase were EMV readers (chip credit cards) we still have not received these. They were happy to take our money, but to date still have not sent a single person to fix our system. I would not recommend purchasing anything from this company or dong business with them. Poor quality all around.
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