Town & Country Federal Credit Union
Client Reviews on Town & Country Federal Credit Union
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Really stellar customer service experiences every visit. Above and beyond help with financial consolidations and always helpful when I have questions or concerns. Very personal and really like their app too!
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Absolutely horrid bank. Called to discuss some issues I was having with an account. Never once mentioned taking out a loan. The rep Lyndsey Laske pulled my credit bureau without asking me or even telling me she was doing it. It lowered my credit score 3 points. When I called them out on it, the answer was "Oh we can do it, its part of the member agreement" I had her send me the member agreement. No where in there does it say they are free to make hard inquiries on your credit whenever they choose. Stay away from this bank people. They are snakes. I am closing my accounts tomorrow and switching to another credit union. Then Im pursuing this bank by any legals means necessary. Consumer beware!!!!
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Love tcfcu, been with them almost 14 years! Amazing place to bank with.
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If I could give 0 stars I would. If you are looking for a credit union in the area, stay far away from this one. Staff is incompetent, you can tell employees are miserable, and the lost my money!!! Worst bank ever!!! Stay far far away people!!!!
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Should have done better research, silly me. What a joke, nobody is willing to work with you.
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The best place to bank at
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Good safe place to bank. No ripoffs. Nicole at my branch helped me out big time with loan consolidation. Ive been with them 8 years.
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Every single time I have EVER called ( I've had this account probably close to five years that's a lot of calls) I've been met with nothing but nasty attitude. I'm speaking exclusively about the one in South Portland by Maine motel. I absolutely would not recommend getting any sort of loans with them bc god forbid you hit a rough patch and have a few late but definitely made payments on one loan out of a few that have NEVER had any late payments etc. So for that mild situation what do you get treated like? Trash and will talk down to you like your the most illiterate and irresponsible person they have came across. I am disabled with two disabled children and it makes me sick they treat ppl like this yet pride themselves on working with working class people. This isn't even the tip of the iceberg with these ppl but I can say today is what did it in. We will be finding another bank to transfer car loans thru and we will recommend all to find another location or bank and good luck to those who keep scrolling thinking this is just one out of a few bad ones. It took me five years of bad experiences to make this one comment. It's well deserved on their part for sure.
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Bar None the best Credit Union Everyone is vary helpful I have been thare for 5yrs with My personal checking account and now I have a business account can't ask for any better service..
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Very helpful & friendly staff! Branch GM went above and beyond what is normally expected for a bank visit.
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