Client Reviews on Touchmark National Bank

    • 3.5
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Anna Huthmaker Oct 16, 2013

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Most helpful critical review

0 people found the following review helpful

By Benny Andrews Nov 16, 2018

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Overall Feedback:

My Commercial Line of Credit ended up being purchased by Touchmark Bank after Colonial bank went out of business in 2008. When my business account was transferred to this bank they initially had good people that were great to work with, but every time I called the bank to service my account the person I previously worked with was no longer there. Through the past ten years I have been assigned several individuals, and most recently when I was told the person previously in charge of my account was no longer there, the next man up informed me my account had been closed. The last conversation I had with the bank was renewing my Line of Credit and at that point I was told the renewal was complete and we were good to go. Now that I need my Line of Credit it has been closed without warning or notice and nobody at the bank bothered to contact me to tell me. Furthermore, nobody offered an apology. Apparently the customer is not very important at this bank.

Overall Feedback:

Wonderful, wonderful, wonderful!!! I have five accounts here and am a huge fan!! The bank itself is fine, but it is the women that work in this branch that make this a particularly special place. As a female who owns her own business, I love how special they treat me, especially Linda, the manager!!! I would recommend anyone and everyone to bank here!! :)

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