Client Review on Total Merchant Services

Feedback:

Don't use these CROOKS! First of all WE had an account for over 7 years we never had a problem until 2016 and 2017. This company charged us for 2 machines for over a year 1/2 PLUS some other fake fee's then we try to get OUR money back and response from them is only a 3 month refund can be issued we spoke to many supervisors finally we reached out to Better Business Bureau wrote a complaint also wrote to the feds reporting Wells Fargo, Total Merchants, and Money Tree. Next they turned our machines off without notice so we didn't have a new merchant in place yet cost us money for a few days until we could run cards again with a new merchant.. We still never got the $1400.00 reimbursed to us. They must of got new management or they changed hands because never before did they ever rip us off like this. RUN BEWARE DON'T DO IT FIND A MERCHANT WHO PUTS THE CUSTOMER FIRST AND WON'T RIP YOU OFF!