Client Reviews on Top Cash Pawn
Feedback:
Would give them zero stars, but do not purchase firearms from them. They do NOT know what they are talking about and will say anything to make a sell. I purchased a pistol that did not work and when I tried to take it back to them to get some kind of service or it fixed they were not helpful at all and lied about making an appt to get it fixed
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I have to admit, when you walk in you're going to be overwhelmed by all the stuff everywhere, you don't know where to start looking. But every time I go I find something cool and something new. They will negotiate a little on the prices which is great.
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It's always been top notch customer service and they always try to make sure to loan u the money u need I've been going here for a few years and I won't ever go to another pawn shop besides this one
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Koo staff n nice things
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This location and manager Daniel are a joke. I went to look for a bike so my bf’s son could use to ride to school. I test drove a bike and noticed the breaks were bad. Purchased it, took it to get the brakes repaired and see what other work needed to be done to make it road safe. The cost of the repairs were $200! I asked the manager for a refund and was denied. (Cost of the repairing the bike and purchase price were more then the value of the bike. ) Asked to speak with a supervisor for days and got no follow up dispute calling for days. As a ER nurse with a bf who is a first responder we both know how dangerous riding this bike would have been. Sad to see this company taking advantage of its community.
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Cool girls real good service even dow it was almost closing time! Defenetly going back..
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I don't know if the manager/owner put this gal up to this, but selling items (on Facebook marketplace) for a private business while not clearly advertising whom you work is not a good business practice, not even sure about the legality of it. And then you CHANGED the listing as I was on the way to receive it and then informed me it was already sold even though there no mention of you working for a pawn shop. Just a terrible work ethic just to push a sale.
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I was interested in a MacBook Pro that they had listed online. It was advertised as a 2012 MacBook Pro for $270. They were very easy to negotiate with. They even took the price down to $240 because I was driving an hour to pick it up. Once I got there I started looking into the MacBook Pro and it turned out to be a 2009. We then agreed on a price of $180 for the MacBook Pro. Shortly after I noticed that they had no idea what the password to the MacBook was. In conclusion, very nice people and very easy to negotiate with. They just need to do some more research on the products they are advertising.
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Went in looks for Headphones didn’t find what I was looking for but I didn’t get a sweet price on a ring Thanks Top Cash
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I've been to nearly every Pawn Shop in Austin. I was in the market for 2 specific items. 1 being a TV. After checking my usual 4 Pawn Shops, I rolled the dice with this one just to check before I went back to my usual place to make these purchases. The manager I believe, Daniel had 1 item I wanted at another location, but gave me such an incredible deal on a 43". Hi Def Smart TV, and called the Pflugerville store and found me my specific item I was searching for. After visiting the PfIugerville store, a couple of things about both stores stood out to me, they're both incredibly clean and everything in the store was high end. I gave Daniel my spending limit on both items, and he met both. I feel like a shopping genius after these experiences. I've lived in Austin over a year, second time I visited the Austin store. Professional. Felt like a valued customer. I'm leaving a review for the Pflugerville store as well. I've only written 2 reviews in my life. Both are for these stores.
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