Client Review on Car Title Loans Miami, Florida

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I needed cash, so I found a local company to get a title loan. It was quick and easy to get it, but my $5,000 loan was saddled with a $9,000 debt cancellation product. Thankfully, FL Attorney General put a stop to that and my loan was recalculated and the money I paid towards the product was applied to my principle. I always paid my loan within the grace period, except for one time due to unemployment and communicated exactly when I was able to pay the late payment, but this company hounds you the whole grace period, starting day 1! And if you do want to pay off early, you have to go through an online payoff request process that never worked for me! I put in a payoff request on 9/23, then called 9/24 to confirm they got the request. I was told yes, it takes 24-48 hours to process. So I should have received something on 9/25, but no. I had to call daily to finally get the payoff 6 days later!! Meanwhile, the dealer I traded in that car to is sitting on the deal, getting angry! Such a contradiction! They hound you for payment, but when you want to pay them off, they take their sweet time getting you a payoff amount!