Client Reviews on The Texas POS

    • 4.3
  • 87 Reviews

Most helpful positive review

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By Danielle Stephens Oct 16, 2019

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Most helpful critical review

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By Randal Anderson Oct 16, 2019

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Revention has the best customer service in the industry. I had been with Micros for the past 15 years. Upgrading to Revention POS was the BEST decision I ever made for my business. The system is intuitive to use and has cut my staff training time in half. Best of all, their customer service department is staffed 24/7 with ACTUAL HUMANS. I never have to wait or submit an issue to some offshore answering service. They have helped me with everything from changing my menu to troubleshooting a printer after we lost power. I have worked with Kevin on multiple occasions. He is fast, knowledgeable and patient with my lack of technical ability. Thank you Kevin!

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Revention POS is by far one of the best in the business. The quality of customer support is by far superior to competitors. Personally I have been involved with this company for almost two years and have seen a great deal of growth in they way customers are treated.

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This company keeps charging more for support and now limiting your support time. Check out TOAST POS before you make the mistake of purchasing from Revention!

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Great company and great product. But....budget cuts....

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Great customer service and always readily available to answer all your questions.

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Best POS in the business.

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Revention's Customer service department is second to none. They are incredibly well-versed in their products, and make calling in for help as easy as possible.

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We returned a monitor and we were assured we would receive a full refund for it. I received UPS confirmation of delivery to the facility. They are claiming the person who signed for the package doesn't work for them. So, even though it was confirmed delivered to them, I am out the $649.00 for the equipment. No supervisor will return my many phone calls and emails in the accounting department. I would not recommend this POS to anyone.

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Good Eats Grill works with Revention. Staff has been helpful and friendly. Robert did an amazing job helping on our install.

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Wouldn't use it again unless I sold pizza.Programming process stunk. I ended up doing it all myself.Maybe they'll get it right. I'm kinda rooting for them.Won't be going back any time soon though...

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