Client Reviews on The Cash Store Pawn Shop

    • 2.9
  • 18 Reviews

Most helpful positive review

0 people found the following review helpful

By Tj Rafaels Feb 16, 2019

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Most helpful critical review

0 people found the following review helpful

By mistic saint Jul 16, 2019

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Feedback:

DO NOT GO HERE! I Put my canon camera here on loan and when I paid to pick it up the camera was gone! I had to threaten to call the police for them to “locate” it and they had no idea what happened to my lens cover that was missing. Never going back again!

Feedback:

Very disturbing how being black gets you a complete low ball offer. How could I say this? Months prior i sent a girl in with my exact item for a loan to which they gave more. When I went myself they offered significantly less almost criminal. Smh NEVER COME HERE...

Feedback:

Been in and out of this place for a long, long time... Always treated fairly. No gripes...

Feedback:

This pawn is terrible when it comes to communication. I had an item on loan for about 3 months and every month I would pay on it. The last month I pay I get a phone a week later say I have to come pay for my item that day or I will lose it.. mind you I had already paid for the month so I was confused as to why I had to come in that day, which is impossible with their hours and you have a full time job. I had been a regular customer but after having to pay 80 for and item I only received 50 for is absolutely ridiculous. They could have done a way better job a customer know about the payment process.

Feedback:

They were ethical, kind and compassionate and I couldn't recommend more.

Feedback:

This place used to be nice place the customer service was excellent but now with the new management team are the worst pawn shop place in VA the new manager are the most rude person that I've seen and not only with me with a lot of people that i know i never will be on that place again

Feedback:

Great store and staff. They really help you on prices, and they seem to have almost anything in stock. 100% going to come again

Feedback:

In the past this place was easily a pass, however under new corporate management, this place is great and always does right by me. Allen and Joe are a pleasure to work with and are always willing to help.

Feedback:

Needed a Canon camera part ASAP. And this place provided with not only the item, but with an awesome price. Great customer service, too. I felt confident buying from them since the items sold here, apparently, goes through a police background check. Not bad. Hours vary depending on daily promotions. Make sure to call to confirm if open or close before any assumptions.

Feedback:

Hours wrong. Service questionable. Been three times and sorry I have wasted my time. I will not go back.

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