Client Reviews on Bank of Southside Virginia

    • 2.3
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Theresa Wilkinson May 17, 2019

more

Most helpful critical review

0 people found the following review helpful

By James Via Oct 17, 2019

more

Feedback:

I closed my account nearly a week ago and now have a pending transaction and a negative balance for $50. When i called to discuss this with the branch, Cheryl was very rude about the whole situation and couldnt understand why i was dumbfounded that they let a charge through nearly a week after the account was closed. After 3 years of being talked down to by rude tellers and extreme inconsistency i have taken my business else where. I recommend you do the same. $6 a month for a checking account at a bank with poor customer service is just not worth it.

Feedback:

Constant inconvenience and inconsistency between different branches. We've been customers for over a decade and the Colonial Heights office is the only location I've ever been told I needed to purchase deposit tickets in order to make deposits. Essentially folks, you must PAY to put your money in this bank. Also they hold deposits for 30 days before making available to customer. This and many other annoying problems at the Col Hts location I have NEVER experienced this terrible service at the other branches, but I've had enough I'm closing my accounts.

Feedback:

I worry these people to death and they have always been accommodating. Friendly, helpful, and heaven forbid polite. Good job guys. Oh I have been banking here for39 years . O have moved to Danville ann I still bank here.

Email Us

Our team would love to communicate with you and generally responds within 24 hours.

topcreditcardprocessors.com Everywhere!

Reach us from wherever you are. Get the latest updates fast.

Facebook

Get updates and follow
us on Facebook

Remain connected with
us on urgent updates

LinkedIn

Access our company
profile page on LinkedIn

 

Copyright 2024 © topcreditcardprocessors.com. Use of this website constitutes acceptance of Terms & Conditions | Privacy Policy | Legal Disclosure