Client Review on The Bank of Marion

Feedback:

I have been a Bank of Marion customer for some time now, since my first job in 2005. Over the years they served me well, but lately the customer service has gone down hill. They don't keep their promises and what they say will happen doesn't happen. I have been finding this happening increasingly more often. Credit card payments not being applied when they are supposed to be and loan payments being applied incorrectly, even after calling them to set it up. This has caused problems with other bills, especially since they are closed on the weekend, and the money is held until it can be corrected on Monday. I'm thinking seriously of going back to old school paper checks and carrying my own cash.