Client Review on Accounting Office, Inc.

Feedback:

I can't say I had the worst experience with this firm while I was with them, I do think for the most part the service was ok. The things I will say stem around lack of receiving calls back when I had reached out to speak with someone. As well as having issues trying to cancel the services provided by them, which I was actually charged for after I had cancelled because I was trying to get them to finish my last few months of 2018 financial statements (which I had paid in advance for and was never completed. Luckily, I did speak with the owner and they promised me a refund of the overcharge and one month, but I did have to call back over a month later because the monies had still not been received). Additionally, I never really received the tax planning and end of year appointments as promised, interesting enough I don't remember anyone reaching out to my last year to make and appointment to make sure I was prepared for what tax liability was potentially due. I personally feel that having a great accountant as a small business owner is one of the absolutely musts. Since I can't personally afford a team of people and lets face it taxes and reform can be difficult to keep up with. I don't think this place is bad for all its clients to be honest, I just look personally for a more collaborative team to work with to make sure I am doing things the right way.