Texas Trust Credit Union
Client Reviews on Texas Trust Credit Union
Feedback:
We have been going through the worst car buying experience. Through the four days of complete chaos this bank specifically Brandon from the Hurst location and Pat from the Grand Prairie location have in contact with us and gone above and beyond. This is not your average credit union. These people really do care I don't believe I will ever be able to express my gratitude fully. Thank you for being so great!
Feedback:
Do not under any circumstances take out an auto loan with these guys. You have to use one website to get information about your auto loan and another one to make the payment. Both look like they are out of the 1990s and are far below the standards of a modern portal you would find at a larger bank like Capital One, U.S. Bank, etc. Furthermore, if you ever forget a password, the process to reset it is confusing and will likely cause you to have to call in. If they offer you a loan at a good rate, it's not worth saving a few bucks. Take your money elsewhere.
Feedback:
NEVER EVER USE this place. Fraudulent billing and unethical individuals.
Feedback:
Set up a payee account for my sister. They were very professional and courteous answering all questions promtly. Ease and timeliness were appreciated. Would highly recommend this as a banking institution.
Feedback:
Been on hold for 32 minutes and counting just to talk to somebody in customer service to help me with my account. 33 minutes now and still listening to a machine tell me somebody will be with me in just a moment.Nuff said
Feedback:
I've only been here a few months, but so far, I'm IMPRESSED!
Feedback:
This Bank Is By Far The LONGEST! Place You’ll Ever Have To Wait Anywhere!!! Plus NOT Upbeat Or Friendly!
Feedback:
Erik is spot on!! Their website is ancient. Their customer service is bad. Go else where!
Feedback:
Everybody is great
Feedback:
Have been a member for almost 8 years now and have no complaints! The service is always quick and efficient and even if you're taking out money through the ATM it's a guarantee that it will get done quickly.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
