Client Reviews on TDECU

    • 3.0
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By selina Ramirez Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Saraj14 Bee Dec 16, 2018

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Adriana was such a great banker . If you ever need a loan or anything she is always there to help ! Super sweet Lady .

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Tdecu is getting worse every day.

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If I could give this location 0 stars I definitely would. The tellers that are currently there are so unprofessional. It’s really disgusting to walk into a store and get looked at like you’re scum. I JUST opened my bank account yesterday and the girl that works there with Curly black hair was so rude and uninviting. To top it all off she said something rude under her breath while I was walking away! THIS IS NOT OKAY. She needs to be fired. I spoke to a few friends that have their account at the same bank and they all knew exactly who I was talking about! I’m going to try my hardest to never step into that bank again.

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Never had a problem with this place in the last 2 years. Tellers are very polite and they give me free coffee. Don't know why others have such bad expirences. Must be because they buy things when they're broke and use their credit cards then get mad when they gotta pay back that APR.

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I haven't really gone inside this branch in a while. The only time I whent inside everyone was very polite and helpful. The only reason I always use this branch is because it has an atm that excepts deposits. I've been to a couple of other branches and none of their atm's have had that feature. The only thing I don't like is how far away from home it is.

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Everyone is always helpful and friendly. I highly recommend this branch.

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This is the most ghetto and unprofessional bank i have ever been too. They have a gay employer that got into my husbands account just to get his number to text him asking him if he was single and harassing him. We reported him but the supervisor and manager covered up for him and said it was a girl that did it when i have messages from the girl basically saying she was doing a her gay friend a favor which is the same rude girl with curly hair. They lied to us and said they took disciplinary action when the girl had already quit. So the gay guy is still working there and got away with it. I spoke to the unprofessional supervisor Chantal Cantu then spoke to the branch manager Gay Knight who was very rude and unprofessional then i spoke to someone higher than her Anthony Holmes and still nothing has been done. This bank is a joke. Please do not bank here especially the one off of preston in pasadena tx, is the most unprofessional bank i have ever been to.

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Tellers are so rude!! Learn to work and speak with your customers!!!!!!!

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I just love it because it's they make everything easy.

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