Client Reviews on Synovus - First State Bank

    • 1.5
  • 2 Reviews

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0 people found the following review helpful

By Retail Customer Oct 16, 2019

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Feedback:

Not recommended. "Customer Care" is unreliable. No local contact is available. The published phone No. connects you to a call center in Athens. The first "Customer Care" person gave me false information upon which I based the decision to open an account. Problems arose immediately. Two more calls yielded 2 more different - and incorrect - answers. It appears the problem will remain until I close the account. I will do no further business with these people.

Feedback:

I wish I could give this a 0 star, but I can't. I went through drive thru saturday afternoon with a legitimate check from a Synovos bank, and they refused to let me cash it. The drive thru is for customers only. Well I was in Valdosta, my bank is in Tifton, and she was like sorry drive to tifton. Hhhmmm how do they stay in business?

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