Client Reviews on Truist Financial Corporation

    • 2.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Scott Morris Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Barry Bena Oct 16, 2019

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Feedback:

Worst time getting someone on the phone.

Feedback:

Worse customer service ever!

Feedback:

I have personally banked with another bank for 20 years and came across a couple of SunTrust programs while managing the finances of my Spearfishing team here in Florida (they bank through SunTrust and I'm the Treasurer.) I was thankful to meet with Lisa Francis who was nothing short of amazing: Her personality, her knowledge and experience - a true expert at creating relationships through trust, credibility, and rapport. She helped me secure the best-case scenario in obtaining the finances I needed, and even made calls to clarify things directly to the bank. Lisa will be my first stop when I decide to refinance my home next year. I travel the country facilitating classes in creating customer experiences, sales performance, and other development classes. If you're looking for a financial solution, and you're looking for a partner to help you through all of the options, then look no further than Lisa at the Land O' Lakes SunTrust branch!

Feedback:

Though I bank at Sun Trust, I hate it.

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