Client Reviews on SunTrust Bank
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Worst bank in the world , drove 4 hrs to make a transaction only for the system to be down past closing! Just use Bank of America!
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This bank doers care about it's customers.
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The worst bank ever
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Absolutely terrible customer service. One (1) person only to deal with a line of people. 30+ minutes and counting.
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Perfect thanks for everything
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Worst banking customer service ever, not to mention tellers don't know much about their products or car loans transactions. Is always a problem, and will always ask you both ID and social to make a PAYMENT!!!
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Bad customer service and WAY TOO long of a wait. You are in the drive thru for at least 30 minuets. And the wait inside isnt any better. I have seen on a number of occasions the tellers and other bankers just standing around while there is a line of people. I HATE coming to this location!!
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20 minutes in the drive thru. I try buzzing the teller after 15 minutes after I finally lose my patience and no one responds to the call. Then I try calling the branch directly and no one answers the phone. You stay on hold until eventually you get transferred to the branch manager so you can leave a voicemail. Like really who the hell is gonna call you back!?!? I usually go to other branches so I'll know for the next time not to come here. Finally a teller responds after I beeped the thing like 20 times and says they're all slammed and will get to me as soon as they can. I don't know what is going on at this location but it sounds like they need more employees.
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Bad costumer service 0, this branch of Suntrust is the worse .
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Only one teller n she takes forever... its very important for them to just close this down on Saturday it's no help
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