Client Reviews on Sunset Finance of Thomaston

    • 2.1
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Tabetha Ledford Aug 17, 2019

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Most helpful critical review

0 people found the following review helpful

By matthew witchey Oct 17, 2019

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Call references non stop. You tell them to stop calling and the call more

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They are very helpful and friendly. You could not ask for better ppl. They help everyway they can

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I have had a loan with the Thomaston branch for about 2yrs I think and THEY'RE ALL AWESOMW!!! They have worked with me when I was going to be late and have ALWAYS been super nice!!!! I would recommend them to anyone!!

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They actually opened my account in the wrong name, until I contacted them and straightened it out, and didn't even send my contract (with the incorrect name ) until AFTER the first due date, and refused to change the due date.

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Absolute WORST loan company ever (in this location)!!!!! Very rude and condescending. If you happen to be late for even 1 payment, they continue to call and harass all your references if they can't reach you personally. I made all payments on time except for a few which I was late on. That's when their entire tune changed. The manager is also very unprofessional. I had gone in the office one time to make a payment. I had been the only one in there. They clearly saw me. The manager was just chit-chatting away on the phone (she made the phone call after already seeing me in there waiting to be seen). It was clearly NOT a business call either. It was blatantly obvious. The other few employees were in the back, eating. One employee was sitting out front doing nothing. I had to finally speak up to be aknowledged. That employee called to another one in the back to assist me instead. I had never even been rude to them. This company doesn't even deserve a 1 star. They are absolutely pathetic.

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Rude, not professional, and I literally walked out before finishing my application.

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The Thomaston location is terrible. I am going to file a complaint. Do not use this location.

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