Client Review on Stoddard's Meat MarketCatering

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Absolutely horrible experience. My husband picked up a 50lb pig for my sons birthday party. A teenager had him sign a piece of paper to pick up the pig and pan with no further explanation. We paid a $250 deposit for the pan that we were told would be refunded when we brought it back. It was 4th of July week and we went out of town right after the party. We returned the pan 7 days later. I brought the pan in and chatted with the workers who were very pleasant. The worker then handed me a refund slip for only $100, with absolutely no explanation. I barely noticed it myself on the receipt. When I said I thought this was supposed to be $250, a manager came out of nowhere and started yelling at me saying the pan was due back within 3 days and he charged me $50 for each late day. I said I had no idea, no one told my husband when he picked it up. And I also asked why no one called me if they were in need of it back. The manager said he tried calling me but it went right to voicemail. I had no missed calls so I asked to see the number he called. He showed me his paperwork and has wrote down my number incorrectly on one piece of paper. He did have the correct number on another so it was obviously a clerical error on his part. He refused to refund me the whole deposit because he said my husband signed the contract where it was stated somewhere. My husband would have never agreed to that when he picked it up because he knew we would be out of town and couldn’t return it. The manager took no responsibility for his staff not explaining the terms or his bad paperwork. He was incredibly rude. I will never go to Stoddards again. Horrible way to run a business.