Client Reviews on STCU: Northtown Square Branch

    • 4.2
  • 24 Reviews

Most helpful positive review

0 people found the following review helpful

By Ryan Hale Oct 12, 2019

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Most helpful critical review

0 people found the following review helpful

By Joe Corcoran May 17, 2019

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Great customer service! Thanks to Madison B. for helping me.

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The staff are very helpful and knowledgeable. The hours for meeting with a credit representative regarding loans are less than ideal but it’s worth it to bank with them.

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Super friendly Anna help full.

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This branch of Stcu has horrendously bad ATMs. I couldn't withdraw any money from the one inside, and the one outside just rejects my debit card. I keep coming back thinking it's going to get fixed but it never does. My card works at every other stcu atm and at other credit unions atms. Please fix this!!!

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Solid 5 stars in my opinion, couldn't ask for a better place to do my banking. Customer service is outstanding, very knowledged, and will go out of their way to help. Been with STCU for years, thank you for being there!

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Other credit unions could learn a thing or two about how to properly treat a customer from STCU.

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Nice people, but the worst, most unorganized, time wasting bank I've ever dealt with.Edit: After posting this review I was contacted by someone to let me know they had my check ready and I didnt have to wait another 10 days. Much of my valuable time was still wasted so the one star is now two.

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Excellent service. No hassles. No worries. And you don't have to pay for having an account there.

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Best in banking servise quick and easy cutsomer service staff work hard so you dont have to plain and simple this is how banking should be

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This is my favorite location of all in spokane. Amanda D was incredibly helpful, super sweet, and even convinced me to keep my account open after a poor experience at both of the Spokane Valley locations. Staff is knowledgeable and friendly!

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