Client Reviews on STCU: Cheney Branch

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    • 4.4
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Eagle Point Jan 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Rafael Umarov Oct 17, 2016

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Feedback:

I learned about STCU after financing my wife's car thru them a few years ago. What an amazing credit union we were introduced to!I only go into the branch about once a month... yet they know me by name... that's impressive... this is the most personable bank I have ever worked with.Now a few years later, we have both cars financed here, a few credit cards, and a savings account. Although we still do our primary banking at a national bank, I predict this to be changing very soon, exclusively to STCU!

Feedback:

We value the customer service provided by STCU! A very knowledgeable and friendly staff makes for an excellent visit!

Feedback:

this is a great credit union over all I've had several years of great service I had a complaint about one of their loan officers not being very receptive but they fixed it immediately! they are VERY good with account security so A+ on that front!

Feedback:

I love STCU and this branch in particular is great! The teller was very knowledgeable, helpful, and could answer all the questions I had without a banker. The service here at this branch is very prompt and friendly and I got in and did my business within a couple minutes. There are no monthly maintenance fees , great interest rates on savings, and plenty of other great things about this credit union in general! I used to work at a big national bank and I'm so thankful I have this credit union for the place I bank at because there are big differences!Good job STCU! Keep working on making online banking a littler bit more friendly for joint account holders. Other than that no complaint so far!

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Friendly staff and nice building! STCU has always been great to its members and i would highly recommend them for any students especially

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worst bank ever deposit money orders on Friday today is Monday still money not on account had to go back 2 times, and when you go in to bank you cannot wear sun glasses don't understand why???

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As I was making a withdrawal, Ryyan noticed that my savings could be getting better interest. Now I get 5% interest on the first $500 in savings! Thanks, Ryyan!

Feedback:

Very friendly, prompt and courteous! They also care about the "small business owner" who might need assistance from time-to-time. If you are fed up with the Corperate banks and endless fees I recommend stopping in at a friendly STCU office soon.

Feedback:

Ehh, could be friendlier and more welcoming. Overall good service.

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