Client Reviews on SPIRE Credit Union - Coon Rapids

    • 3.8
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Janelle Grogan Jul 16, 2019

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Most helpful critical review

0 people found the following review helpful

By shilohjackson1024 Oct 16, 2017

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Best financial institution around. Nice people and great experiences every time

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Very kind and great customer service

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Over time Spire has shown their loyalty to us. I would recommend the credit union and this branch.

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I love the friendly service! So happy I switched to Spire! :)

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Everyone here is so nice

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Lots of friendly and helpful tellers who remember me. I use them for personal and business checking. Great customer service on the phone every time.

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Friendly employees and great service.

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I'd say it's about half the time that they screw up the accounts within our family. Money goes in the wrong one, comes out of the wrong one. They really should be more careful! They're nice, but we've come to expect that things will be wrong (and yes, we all have different first names and birthdates!) Expected us to pay $5 PER SHEET to get a printout of our balance when we were seeing a mortgage realtor. We're MEMBERS!!

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Branch manager was very rude and racial!! I wouldn't recommend banking with them.

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I'm tired of having bad experiences with the tellers of this facility.I run my entire business through this bank and the snooty tellers continually treat me as if I'm a bother to them. This is on top of the fact that Spire is simply not setup to handle the needs of even the smallest businesses. As an example, they offer remote deposit to all customers...except business customers. Promises that this service was forthcoming have proven to be dishonest.I think it's time I start looking for a new home for my business. Perhaps one of their competitors would like my liquid income fattening their coffers instead.

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