Client Reviews on Southern Bank

    • 3.5
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By anthony costa Oct 02, 2019

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Most helpful critical review

0 people found the following review helpful

By Joan we rise by lifting others! Oct 16, 2017

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Feedback:

The ladies at this branch are extremely professional and super friendly. I feel there like family. I do a lot of phone transactions and they are always happy to do them. They are all very knowledgeable and treat there customers with total respect. Highly recommend this bank and especially the woods corner branch.

Feedback:

I had an emergency car issue and had to withdraw more than my account had(which I was informed at time of opening new account such occurrences happens so I elected to sign up for the privilege in case).Well who would of ever thought I'd need it. I called the day after and explained my situation to the rep that actually helped me open the acct. She seemed understanding and explained the dead line. So I wasn't able to refund the money in full at the 40 days deadline. So as I got able to pay something on it I went by there and sitting there with Ms. Wyatt(branch manager) in Virginia Beach office on the Old Ridge Rd shopping area(with the Wal-Mart, McD, Kelly's, etc) had to call someone for instructions on how to handle a charge off...it was there I was informed of an additional $30.00 charge off fee in addition to the $20.00 insuff find fee. Yes, banks are out to make money Once my property sells I won't be banking or deposit in my money in this bank or it's branches. Signed "naturally concerned."

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