Solano First Federal Credit Union
Client Review on Solano First Federal Credit Union
Feedback:
I give this place 1 star simply because I cannot give less. Customer service is the worst ever. You sit and wait to see an account yep only to be told after 20mins that they will be with you in a moment but then pass you off to someone else. You are not even issued a debit card upon opening an account; you have to wait 7-10 days, which I don't understand. Not only is this from the stone age but I received 2 other things in the mail from them. My top question upon opening the account was the use of mobile banking; I was told this was included but found out when attempting to do, it is NOT part of the account, you have to wait a year to get that function. Lastly, you fork over $50 to open the account and ate returned $20!!!! Yes TWO-ZERO when you close the account. WORST EXPERIENCE EVER. STAY AWAY, STAY FAR, FAR, FAR AWAY!!!!
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