Ask SmartPay a Question

  • Christopher Bourgeois
  • Updated May 22, 2024
Can I offer SmartPay alongside other pay methods?
  • Christopher Bourgeois
  • Dec 25, 2019

Yes you can! Many merchants offer credit cards as well as SmartPay to maximize their cart retention rate.

  • Christopher Bourgeois
  • Updated May 22, 2024
How do I create an account?
  • Christopher Bourgeois
  • Dec 25, 2019

- Visit https://smartpaycheckout.com/register and fill out information. -Upon file review and account approval your login info and api keys will be provided as well as visibility of your dashboard. -Customer Support then will contact you to make sure you are set up properly.

  • Christopher Bourgeois
  • Updated May 22, 2024
Are there going to be updates for supporting other platforms like Shopify, Magento, SquareSpace etc?
  • Christopher Bourgeois
  • Dec 25, 2019

Subscribe to our mailing list for product updates, we are excited to share news as it transpires! We are always working on new features. :)

  • Christopher Bourgeois
  • Updated May 22, 2024
What Platforms can SmartPay Checkout service?
  • Christopher Bourgeois
  • Dec 25, 2019

SmartPay is currently supported for custom built websites that want to use our github files, we also service wordpress stores using the WooCommerce Plugin.

  • Christopher Bourgeois
  • Updated May 22, 2024
What does online debit mean?
  • Christopher Bourgeois
  • Dec 25, 2019

Shortly it is a pay method where users input information to login to their bank to complete a purchase. Whenever a customer sees "online debit" as a pay method in a merchant's checkout, the user will go through the following sequence: 1.) User is prompted to type in the name of their financial institution- Whether is a bank like Wells Fargo, HSBC, Chase, or TD, Scotiabank, RBC for our Canadian clients; any major bank and most smaller credit unions etc. are supported.. 2. User sees their bank login screen within the checkout and enters information (user never leaves merchant shopping cart) 3. Payment Processes, Verifies and Completes Payment. A receipt, and all relevant order information is passed to WooCommerce orders backend and or your SmartPay account dashboard.

  • Christopher Bourgeois
  • Updated May 22, 2024
Is customer login information safe?
  • Christopher Bourgeois
  • Dec 25, 2019

Yes, logins are encrypted and are not stored for longer than the transaction takes to process and complete the payment.

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