Singing River Federal Credit Union
Client Reviews on Singing River Federal Credit Union
Feedback:
Worst customer service ive ever seen. From the president down, they are rude. Try one of the other credit unions in town. You will be glad you did. They do not care about any of their customers. Don’t be fooled by them. Most credit unions don’t have a star rating of a 3. This is inline with bank ratings not credit unions. They have this rating for a reason.
Feedback:
Thank you for always being nice and helpful. I understand there are rules that you must follow and are governed by financial institution rules and regulations. You have always helped me any time that I needed assistance. I am proud to be a member.
Feedback:
Chesley is always sweet and helpful. She has always went out of her way to explain things to me. Some of the other tellers and loan officer, not so much. They make you feel like you are bothering them and can’t wait for the work day to be over.
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They do not direct deposit paychecks early if there is a holiday coming up when all other banks/credit unions around town managed to. Very disappointed.
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My only complaint is not being open for at least half a day on Saturdays. Not everyone has a 9 to 5 Monday through Friday.
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Need to get the Automated Phone System repaired.
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Are not open long enough to do anything
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Need to fix the automatic phone system.
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