Client Reviews on Service Credit Union - Portsmouth Branch

    • 3.5
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By N N Oct 03, 2019

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Most helpful critical review

0 people found the following review helpful

By Daniel Benfeito Oct 16, 2019

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Feedback:

A little over a year ago I began a new career in real estate. Anyone half way familiar with the real estate industry knows how challenging the first year is. My first year was no exception. I had some moderate issues with my loan payment thru this company whom at first & from the first individual I communicated with were understanding & flexible. After falling behind 2-3 months, however all along staying in communication with them, my loan was moved into "special accounts", this, I am here to inform you is the dept. where your loan is placed to be un-professionally, un-ethically & flat out disrespectfully spoken to, most specifically by one un-educated, offensive, classless individual w/ no ambition by the name of Lynn Cook whom is undoubtedly unhappy with herself, her dead end job, home life, & everything else she comes in contact with. Ms. Cooks inability to use proper english grammar & even fewer manners & total lack of professional courtesy & virtually NO client svc. skills whatsoever truly exemplifies the dumbing down of corporate America's less than average linear 9-5 payroll employee unhappy with life reporting to her routine daily sole mission of bullying & harassing others through engaging in unethical, disrespectful & completely unprofessional business practices. There's a special place in society for these individuals & Service Credit Union has done a fine job of finding it within their own institution. And even a few short months after communicating with their VP etc. firmly requesting NO FURTHER CONTACT from this predatorial woman AFTER bring my loan account current, she returns back in my life & in my inbox. So, if you find yourself having the great misfortune of becoming victimized by Ms. Lynn Cook, try & get out some way some how asap or find a way pay to pay off your account & get out of this institution & NEVER RETURN!! TAKE YOUR BUSINESS ELSEWHERE!!

Feedback:

I've never seen more than two people working here, even on the weekend. Drive through teller usually takes forever, even for deposits.

Feedback:

Great customer service. Heather is wonderful and made my day.

Feedback:

It's a very well structured credit union in my onion. I've dealt with the Portsmouth branch for many years and have always appreciated their well educated financial officers. Tellers tend to be pretty basic.

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