Client Reviews on Service Credit Union - Portsmouth Branch inside Walmart

    • 3.0
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By C Fen Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By The Los May 17, 2019

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Feedback:

I have been a member for 25 years, Always had great service and the best rates on loans and no fee accounts. As of 2018 they have raised some of the account costs yet they still remain one of the best deals for consumer financial services.

Feedback:

A little over a year ago I began a new career in real estate. Anyone half way familiar with the real estate industry knows how challenging the first year is. My first year was no exception. I had some moderate issues with my loan payment thru this company whom at first & from the first individual I communicated with were understanding & flexible. After falling behind 2-3 months, however all along staying in communication with them, my loan was moved into "special accounts", this, I am here to inform you is the dept. where your loan is placed to be un-professionally, un-ethically & flat out disrespectfully spoken to, most specifically by one un-educated, offensive, classless individual w/ no ambition by the name of Lynn Cook whom is undoubtedly unhappy with herself, her dead end job, home life, & everything else she comes in contact with. Ms. Cooks inability to use proper english grammar & even fewer manners & total lack of professional courtesy & virtually NO client svc. skills whatsoever truly exemplifies the dumbing down of corporate America's less than average linear 9-5 payroll employee unhappy with life reporting to her routine daily sole mission of bullying & harassing others through engaging in unethical, disrespectful & completely unprofessional business practices. There's a special place in society for these individuals & Service Credit Union has done a fine job of finding it within their own institution. And even a few short months after communicating with their VP etc. firmly requesting NO FURTHER CONTACT from this predatorial woman AFTER bring my loan account current, she returns back in my life & in my inbox. So, if you find yourself having the great misfortune of becoming victimized by Ms. Lynn Cook, try & get out some way some how asap or find a way pay to pay off your account & get out of this institution & NEVER RETURN!! TAKE YOUR BUSINESS ELSEWHERE!!

Feedback:

They keep refusing to replace my faded card without charging me. The Newington branch has offered to replace for free. It's all about taking care of your loyal customers not trying to make every single penny out of them.

Feedback:

I've been a member of Service Credit Union for about 2 1/2 years and do the majority of my "in-person" banking at the Walmart branch on Lafayette Road. All of my experiences have been positive. The employees are pleasant and professional. My only critique is that sometimes the wait for an available teller can be a bit long.

Feedback:

Manager is very disrespectful more business like and inconsiderate to customers needs

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