Securityplus Federal Credit Union
Client Reviews on Securityplus Federal Credit Union
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I can’t login
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Hours on google is very misleading. Please note that the hours Monday- Thursday is 9 am-5pm and Friday 9am- 6pm.
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Worst customer service ever, and I understand sircumstance!
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EXTREMELY long wait! They only had one person working the front and drive thru despite the fact that there was a long line. They also did not have a public restroom for their customers
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Friendly, professional & knowledgeable
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45 min to an hour wait every time. Rude staff on several occasions. I have been profiled and asked where i am getting money from that is in my account. Error after error, no one knows what is going on. I have been with this bank since 1981. I honestly have dont know why i am still here. Never had a good experience ever.
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Has to be the worst decision in my life dealing with this credit union I’ve opened a account in March I have yet to be able to put any money into the account I can’t set up debit card I called today talked to someone on the phone who informed me my card was blocked I go to the branch store they say oh nothing is wrong with you card needless to say I try to receive a payment from a customer and the account is frozen so here I am on a three day weekend with no money and they have the nerve to try and charge me 2 overdraft fees for transaction that didn’t even go through this has to be the worst experience I ever dealt with and when I talk to Human Resources of my job I’m going to recommend we find some one else to partner with
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Security plus Use to Be the Best credit union to go to, ive had many loans , and they had great customer service With integrity, Now they changed overnight i Live in Towson and they dont have any branches over here , when The Royal farm store doesn't charge anything to use their Atm. machines, On the other hand know security plus charges me a dollar that was the 1st thing I notice, When I have a Transaction problem and I call to speak to a representative , they are Very Disrespectful over the phone when I'm concerned about my own money. They will Charge you a Bank fee in a Heart Beat Before it used We can't do anything Until the next day. Now they charge a fee when ever. Im paying my loan back and im going where im appreciated😮
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ALWAYS PLEASANT HELPFUL STAFF.. MS FENWICK WAS POLITE AND VERY FRIENDLY..
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Very inconsiderate of customers time. Very slow only one loan processor is professional and fast. I sat here and listened to the tellers have a personal conversation for approx 15 mins before acknowledging my presence.
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