Client Reviews on Security Credit Union

    • 1.8
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Dee Okoniewski Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Aaron Custer Oct 16, 2019

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Customer service is very poor. Don't get roped in with their rates. I'm a member of theirs and wish I never joined. My national bank is much more focused on customer service than this credit union.

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i bank here not much longer switched from dort federal what a mistake.my password keeps getting rejected online called 4 times today monday noone answers the phones lol really?cannot use mobile app because im under a business name.the people they hire seem trashy to me.there always angry and give you dirty looks during transactions.whats wrong with this bank?

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Worst place ever to do your banking.

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Love this place fast n friendly ♡

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Everyone in here smells like pickles

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Poorly understaffed. You better have at least 1/2 day available to do any kind of business with the people.

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Good customer service not too long if a wait

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Phone service is terrible, 32 calls ahead of me, I only had one question. Hire some operaters.

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Horrible service when you have to call in. I have had to wait at MINIMUM 45 minutes each time. That is NOT good customer service. I was also charged for checks without knowing.. It was never disclosed to me when I signed up. AND I have had nothing but issues with my online account, logging in since I opened this account about a month ago. I hope this online upgrade they just did works better... Oh that's IF I can get a hold of someone to help me get logged into this new system. TERRIBLE experience so far!

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Horrible phone service, they need to get more operators. 13 caller? That's not right, my phone is dead by then. Very frustrating!

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