Client Review on Rutgers Federal Credit Union

Feedback:

Beware of these guys !! Save yourself and find any other bank or company to fund your loans. I don't know from where to start - unreachable customer care, lack of alerts, there is no protection of customer interests, their online platform is from the stone ages. They will charge $15 for an online payment, can you believe that. They will silently keep charging $30 as late fee without informing you for things that you wouldn't be aware of. Staff is rude, even a change of address will take 1 month to get done. Just stay away from these guys and save yourself from a ton of hassle and money.