About - RTN Federal Credit Union

Overall Feedback:

Nancy the teller is a joke. She had an attitude as soon as I walked in and when I was looking for my loan number she was rushing me to move to the side. When inquiring her about paying a loan with a credit card she said she could probably take it. She takes my credit card and without my knowledge tries to do a CASH ADVANCE. Her mistake was going to cost me $1500. Once I got the receipt stating cash advance I immediately asked her to reverse the charge which she replied "I can't". I demanded to see a manger immediately which she rolled her eyes at me and when telling the manager what happened she said "I asked him if he wanted a cash advance" I corrected her immediately and told the manager why would I do that when I had my bank checks to pay the amount with cash as well. The manager whom was the only helpful person reversed the payment immediately. I only came here as an affiliate with Workers Credit Union but DON'T BANK HERE!