Client Reviews on Royal Credit Union - Rice Lake

    • 4.1
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Pamela Carol Coleman May 17, 2019

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Most helpful critical review

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By Len Stacy Oct 17, 2017

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They don't just let royalty bank here is available to every one as long as you have money.

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Great services and great customer service!

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Worst experience of my life! My husband passed away and they would not take a payment from me since I am not on the loan. Out of every business I have needed to contact, they were the ONLY one to give me any issues. I will NEVER do business with them again. 5 stars for the WORST experience.

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I am very happy with the service we receive for our business.

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I’ve been a member since 1994. Outstanding services at no or low costs. With direct deposit, I get FREE check printing, bill pay, check card, ATM withdrawals, and eBanking. Excellent for personal banking, loans, and mortgage. I agree with prior comment on commercial loans, not recommended.

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I switched from another credit Union to Royal credit Union and have never been happier. They are so friendly and very helpful and everything is so easy.

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A big thank you to our local RCU! Your support in the community doesn't go unrecognized! Great local people and service! The Paulson Family

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Just a basic standard bank. I haven't had any big issues with them yet. They aren't terrible but could use improvement.

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If you are a small business, this is not the place to do business. After 16 years as a member, they still treated me like a number with zero benefits for banking with them as a small business. I bank at CCF now and they are leap and bounds better.

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Great curtias customer service and friendly atmosphere, for a place lacking support and a flawed system that makes excuses to get away with charging you for there mistakes. Example: is checks clearing with amount there, and telling you they take 6 months to clear sometimes so they push threw later to charge you NSF for it being late or or when they finally are not cause they know if you don't pay NSF you can't use another check.

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