Rosedale Federal SL Association
Client Reviews on Rosedale Federal SL Association
Feedback:
I've been banking with Rosedale Federal since i had gotten my first job years ago and as of recently its been going down hill to the point were I'm ready to close out my account. The customer service skills in the branch are horrible if you have an issue, the tellers except one are sarcastic and share a ' i don't want to be here ' attitude. Management is quick to jump to conclusions and wont return the call they promised you
Feedback:
I have visited several times for quarters. The staff were always. Courteous and friendly. Not once was I asked if I had an account with them. Unlike the people I bank with now. They even recently gave me some tomato stakes. From one of their newest branches landscaping. Thank you
Feedback:
They would be a really wonderful bank to deal with if they didn't make it seem like they disliked me so much when I walk in the door. I am not sure if it is because they don't like men or if it is because they have to put their book down and wait on me. Either way, I never feel welcome when I walk in. M&T on the other hand, I get smiles and they ask me how I am, etc. Rosedale Federal could use some work on their people skills.UPDATE 10-22-18: I stopped in there for the first time since they moved. It seems that they got rid of all the grumpy man-haters and I was greeted with smiles. The new building looks awesome inside and everyone is really nice. I am impressed. I was going to close out some old accounts but decided against it after I was made to feel like I was valued as a customer!!!! That goes a long way with me!
Feedback:
Always 1st class treatments
Feedback:
I have never had a problem at this branch. The folks working there great me happily and I'm in and out in no time flat.
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